Step 1: Defining Your Product or Service This is where you educate us - about your products, your services, and what makes you tick as a company. We listen carefully and work with you to define the customer experience - from first contact to maintenance and retention.
Step 2: Understanding Your Market Where does it hurt? You have the solution - the key is to pinpoint exactly where the problem lies. It's all about research. Our job is to work with you to identify the clients and customers who need and want what you have to offer, analyze your competitors, and find the sweet spot where long-term customer relationships grow. Step 3: Identifying and Engaging Your Target Customers Now that we know what's special about you, the matchmaking begins. Winning clients and customers is a courtship process, and we've got you covered from first date to going steady. Like any healthy relationship, it's a two-way street. We'll listen more than we talk, and build trust the old fashioned way through dialogue and evidence-based decisions. Step 4: Creating you’re On- and Offline Communications and Promotion Strategy We don't sell you a canned marketing strategy full of check boxes - we draw on years of experience and a sincere belief in what you do and create a tailored and tactical approach to marketing your product or service. Creonative Media offers a full slate of integrated services: • advertising • public relations • reputation management • on- and offline content creation and management • events • Digital, print. social media Once we've built a foundation of facts, we'll find the perfect communication mix to reach, engage and persuade your target market. Step 5: Analytics - Measuring and Assessing Results Our work here is done when we can show you - on paper - the tangible results of your investment. Whether it's page views, website visits, conversion of prospects, or the bottom line, we're confident that Agency Co.'s marketing strategies quite literally pay off. We'll work with you to set goals and meet them, tweaking plans and tactics along the way.